Client Satisfaction

/Client Satisfaction
Client Satisfaction 2017-08-11T17:24:34+00:00

At CAST, our goal is to consistently meet or exceed the highest standards of client satisfaction through hard work, a demonstrated willingness to satisfy our clients, genuine pride in our work, deep industry knowledge and unparalleled integrity.

We strive to achieve lasting relationships with our clients that go well beyond a short-term project. Consequently, we always undertake that extra effort to ensure that our clients are pleased with our services. We approach every engagement with the knowledge that each client is faced with a unique set of challenges and opportunities. As a result, we offer creative, custom-designed services that are responsive to the specific needs of our clients.

Part of CAST’s success in building and sustaining client partnerships is based upon our collaborative approach to projects. We firmly believe that clients are better served when technical knowledge, unique methodologies and analytical tools are shared. Accordingly, we work closely with client personnel to facilitate knowledge transfer.

CAST’s deep rooted experience responds to our clients needs, enabling us to partner with our clients and to develop comprehensive solutions that will meet the challenges of the market. Historically, approximately 90% of CAST’s engagements are with repeat clients and 75% of CAST revenues come from ‘core’ clients. We believe that this statistic shows that our clients perceive that we continue to add value to their organizations.

Client Satisfaction